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Author Topic: THANKS FORGE  (Read 1744 times)

Kam88

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THANKS FORGE
« on: April 16, 2015, 11:38:19 am »
I have lost a horseshoe clip for my dump valve rung a lot of people that stock forge parts and every single one of them said i have to buy a new kit i really couldn't believe that !!! as this kit is just over £200

Called forge UK and absolutely fantastic service identified the bit i needed and posting it FREE for tomorrows delivery WOW that is what you call outstanding service FORGE THANK YOU!
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Offline usmangti

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Re: THANKS FORGE
« Reply #1 on: April 16, 2015, 11:40:05 am »
That is good CS, little things make such a difference
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Offline bigmig95

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Re: THANKS FORGE
« Reply #2 on: April 16, 2015, 12:36:15 pm »
Seconded here  :happy2: I mailed them for stub pipe details for a DV relocation on a Twintake.  They immediately responded and sent it next day, service really was excellent.   :happy2:
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Offline Andy

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Re: THANKS FORGE
« Reply #3 on: April 16, 2015, 12:45:24 pm »
It's good to hear big company's still go that extra bit for customers
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Offline tommygti

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Re: THANKS FORGE
« Reply #4 on: April 16, 2015, 01:04:43 pm »
Ive had the same experience with replacing parts and there customer service is brillant. I even offered to pay for the replacement part and John just said not to worry about it. Can't fault them
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Offline scopes

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Re: THANKS FORGE
« Reply #5 on: April 16, 2015, 01:53:43 pm »
Yes, Forge have a great customer service...  :happy2:
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Kam88

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Re: THANKS FORGE
« Reply #6 on: April 16, 2015, 04:11:34 pm »
Also offered to pay and the person on phone said don't worry about it ill send it first class straight away  :happy2: extremely pleased about the service
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Offline fab5freddy

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Re: THANKS FORGE
« Reply #7 on: April 16, 2015, 04:36:54 pm »
Same here, great customer service.

I've had a few replacement parts over the years, little bit and pieces and there always very quick to help

Well done Forge  :congrats:
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dansmith180

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Re: THANKS FORGE
« Reply #8 on: April 16, 2015, 06:24:35 pm »
I've always had amazing customer service from them, they're not cheap but are a great company to do business with.
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Offline Edition30nick

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Re: THANKS FORGE
« Reply #9 on: April 16, 2015, 09:32:54 pm »
My brother works there, all very friendly people and the boss has been nothing but great to me
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Kam88

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Re: THANKS FORGE
« Reply #10 on: April 17, 2015, 06:59:38 pm »
well if you can pass my massive THANKS to your brother and team there !!! really appreciated it arrived today now i can carry on playing with my car  :signLOL:
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Offline Edition30nick

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Re: THANKS FORGE
« Reply #11 on: April 18, 2015, 06:04:19 am »
Ha will do mate, who did you speak to?
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Kam88

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Re: THANKS FORGE
« Reply #12 on: April 18, 2015, 06:37:00 am »
really couldnt tell you  :signLOL: 1 thing i forgot to ask
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