Alan Day City - Bad Service

Started by ideaboy, March 16, 2014, 11:03:08 AM

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ideaboy

Hi,

I recently took my mk5 gti there to have a front left sidelight fitted, after fitting it they said it still didn't work and I have to pay £75 investigation fee for them to find out the problem

Yesterday I took it to Nirro who first said they would try a bulb to see if it was the bulb, and guess what if worked,
I've emailed Alan day city to complain and ask for my £8.23 refund for a dodgy bulb they fitted that didn't work.



SRC

Let us know how you get on.  It's possible to be impressed by a company's efforts to please a dissatisfied customer.


Shadow blue DSG 5 door with leather, sunroof, 18" Monzas, MFSW. 
Full list of mods:  Seat inserts and a VW bottle opener.  Each worth 20bhp.

mvb12

Quote from: ideaboy on March 16, 2014, 11:03:08 AM
Hi,

I recently took my mk5 gti there to have a front left sidelight fitted, after fitting it they said it still didn't work and I have to pay £75 investigation fee for them to find out the problem

Yesterday I took it to Nirro who first said they would try a bulb to see if it was the bulb, and guess what if worked,
I've emailed Alan day city to complain and ask for my £8.23 refund for a dodgy bulb they fitted that didn't work.




Is this the one on southwark Bridge?

TBH, they have no clue I wouldn't advise going back.

My mates good friends with the parts manager and even he don't have a clue.  :laugh:
VCDS HEX NET / VCP / ODIS - COVERING LONDON AND MIDLANDS
VCDS - Adaptations * Coding * Diagnostics PM Me
Canbus Gateway - Supply and fit (Stop battery drain issues)

ideaboy

It's the new one off the highway, you should see the bad reviews it's received, so many if you google it.